Installing CueSync on macOS

System Requirements

Before installing, confirm your Mac meets the minimum requirements:

| Requirement | Minimum | Recommended | |-------------|---------|-------------| | macOS | 13 Ventura | 14 Sonoma or later | | Processor | Apple M1 or Intel Core i5 | Apple M2 or later | | RAM | 8 GB | 16 GB | | Storage | 500 MB free | 2 GB free | | Network | Ethernet or Wi-Fi | Ethernet (for low-latency protocol output) |

Note: CueSync is a native macOS application. Windows support is planned for a future release.

Installation Steps

1. Go to the Download page and click Download for macOS.
2. Open the downloaded .dmg file.
3. Drag CueSync.app into your Applications folder.
4. Open CueSync from Applications or Spotlight.
5. On first launch, macOS may show a security dialog: click Open Anyway in System Settings → Privacy & Security.

First Launch

When CueSync opens for the first time, it starts in read-only mode — you can explore the full interface, configure protocols, and map triggers without a subscription.

To start sending live output, activate your license key.

Granting Permissions

CueSync requires the following macOS permissions:

• Microphone — for real-time audio analysis (system audio via BlackHole or Loopback also works)
• Network — for Art-Net, sACN, OSC, and PRO DJ LINK output
• Accessibility (optional) — only required for keyboard shortcut capture in Mission Control

Grant these in System Settings → Privacy & Security if macOS does not prompt automatically.

Troubleshooting Installation

• "CueSync is damaged and can't be opened" — Run xattr -cr /Applications/CueSync.app in Terminal, then try again.
• App won't open after macOS update — Re-download the latest version from the Download page.
• M1/M2 performance issues — Ensure Rosetta is not active; CueSync ships as a Universal binary.