Skip to main content

OverviewEvery capability, by stage of the chain
How It WorksMusic in, decisions made, show out
Feature HighlightsAutoPilot, CueStack, Pro Deck
Integrations15 output protocols, every edition
3D Virtual StageWatch a rig respond in the browser
ReliabilityRecovery, diagnostics, visible state
ShowcaseEvery screen in the shipping app
CompareCueSync against the alternatives

Use CasesWhich workflow is yours
All VenuesEvery workflow, side by side
Club DJs
Touring DJs
Theatre
Auditoriums
Festival Stages
Event Production

Getting StartedYour first show, step by step
User ManualFull operator documentation
Help CenterSetup, troubleshooting, accounts
BlogGuides, protocols, comparisons

124.0 BPM

Open the command palette Download

Home
Help

Help Center

Everything you need to install, configure, and get the most out of CueSync.

Search help articles

Getting Started

Install CueSync, activate your license, and run your first automated show.

Account & Billing

Manage your subscription, devices, and payment details.

Protocols

Configure GrandMA3, Resolume, ArtNet, sACN, OSC, and more.

Desktop App

Learn the CueSync interface, routing editor, and show control features.

CueSync Studio

Plan shows in the cloud with your team, then export them into the desktop app.

Troubleshooting

Diagnose connection failures, audio issues, and license errors.

All help articles

Getting Started

Installing CueSync on macOS
Activating Your License Key
Running Your First Show with AutoPilot
Updating CueSync

Account & Billing

Managing Your Subscription
Upgrading or Downgrading Your Plan
Managing Devices
Cancelling Your Subscription
Grace Period & Past-Due State
Step-Up Authentication

Protocols

GrandMA3 Setup Guide
Resolume Arena/Avenue Setup
ArtNet Configuration
sACN (E1.31) Configuration
OSC Setup Guide
Tempo Sync: Ableton Link & MIDI Clock

Desktop App

The CueSync Interface
Working with Cues
Using CuePads
Looks
Preparing Tracks & the Library
Running Your Show

CueSync Studio

What CueSync Studio Is
Inviting Your Team to a Studio Show
Exporting a Studio Show to the Desktop App
Studio Storage and File Limits

Troubleshooting

Connection Failed Errors
Audio Input Not Detected
License Activation Issues
Pioneer PRO DJ LINK Not Detected
Output Suspended: the Circuit Breaker
Timecode Signal Lost & Freewheel
CueSync Dropped to Read-Only

Can't find what you're looking for?

Submit a support ticket and we'll get back to you within 24 hours.

Contact Support

Ready to automate your stage?

Download Free View Editions

CueSync

Automate Your Stage

Stage automation tips & product updates for lighting designers

No spam, unsubscribe anytime. Privacy Policy

Product

Pricing Download Features By Venue Roadmap

Resources

Blog User Manual Getting Started Help Center FAQ Integrations Compare Free Tools Unreal Engine

Company

About Contact Press

Legal

Terms Privacy Cookies Manage cookies Do Not Sell or Share My Personal Information Sub-processors Security Legal

© 2026 CueSync. All rights reserved.