Frequently asked questions

CueSync supports Pioneer PRO DJ LINK (CDJ-3000, CDJ-2000NXS2, DJM-V10, DJM-A9), any CoreAudio (macOS) or ASIO (Windows) audio interface, MIDI Clock, and Ableton Link.

Our beat detection algorithm runs at under 15ms latency, which is imperceptible to the human eye. This includes audio analysis, pattern matching, and output signal generation.

Yes. CueSync outputs to 14 protocols including GrandMA2/3 (TCP+UDP), Avolites Titan (HTTP), Resolume (OSC), ArtNet, sACN, MIDI, and more. It acts as a bridge alongside your existing workflow.

Yes. Create a free account and download CueSync for macOS — no credit card required. The app runs in read-only mode so you can explore the full interface. To unlock all features, choose from three editions starting at $99/month. License tokens include a 7-day offline grace period so you can work without internet.

CueSync runs on macOS 12+ and Windows 10/11. It outputs to 14 protocols including GrandMA2/3, Avolites Titan, ArtNet, sACN, Resolume, Disguise, TouchDesigner, Unreal Engine 5, QLab, TCNet, MIDI, OSC, SMPTE LTC/MTC, and HTTP/REST. Input: Pioneer PRO DJ LINK, CoreAudio/ASIO audio interfaces, MIDI Clock, and Ableton Link.

DJ ($99/mo) is built for music-reactive workflows — AutoPilot engine, beat/phrase/energy triggers, ProDeck view, up to 16 cues, 4 ArtNet universes. Theatre ($139/mo) is built for cue-driven production — unlimited CueStack cues, timeline automation, frame-accurate timecode (LTC/MTC/ArtNet/sACN/TCNet), Show Editor, Mission Control HUD. Ultimate ($199/mo) combines both engines simultaneously with connection analytics, predictive preview, and priority support. All editions include every protocol.

Yes. Upgrades are prorated and take effect immediately. Downgrades take effect at the end of your current billing period. You can manage your subscription from the account dashboard or the Paddle billing portal.